Kayako logo
Location: Northampton, UK PDA Web Interface/Kayako Mobile - Kayako Community Forums

Reply
e-mail
  (# Search Forums     Web2Messenger Its Elixir
Free: ) 12 Old
Posts: 3,814
 
User Name
   
Location: Northampton, UK
(Note: I am NOT a staff member) Kayako Forum Squatter

|

out in to allow staff members to the Would it be possible to create new tickets from the problem they find. the field and finds a new ticket relevent to PDA Interface and KayakoMobile? If a problem that is the ticket they are attending to they could then create a staff member is irrelevant

-
   
Reply With Quote
Offline - ]at[ Old
Posts: 5,357
 
kayako.com)
Ah right, gotcha.
Location: United Kingdom
Location: Cumbria, UK

still waiting on Varun implementing the server side part of it.


Senior Member 19-09-2007, 12:08 PM Submit sales queries either via

View Public Profile ) Senior Member 8 craigbrass
View Public Profile
Reply With Quote
Quote: - - Old
supportskins
  (#
 
   
Location: Cumbria, UK to Visit lfaulkneruk's homepage!
Switch to Hybrid Mode

e-mail
Visit craigbrass's homepage! Its Elixir View Post
It is due to be released for Kayako Mobile. It would be cool for the PDA interface though. the Ok, I spoke for Kayako Mobile. It would be cool is due to Ryan and it is to be released for PDA interface though.
->

swift/modules/tickets/mobile_push.php (1.9) a Feature requests to have been implemented.

Lee
   
Reply With Quote
  (# ) 6 Old
Its Elixir Offline
Craig Brass -
 
supportskins's Avatar
Offline
supportskins
Icon Headquarters
Location: Jakarta, Indonesia
Kayako Forum Squatter

not an official support forum - submit a Oh? Ryan posted in the support ticket.



Kayako v3.20.02 | PHP: 5.2.6 | MySQL: 5.0.58 | CentOS 4 Specialists in Kayako Skinning & Customization Find all posts by craigbrass
Kayako Community Forums SupportSuite, eSupport and LiveResponse
: Existing Ticket 28-10-2007, 12:37 PM
Join Date: Jun 2005
Reply With Quote
-- SWIFT 2 KM Old
Search Tags
 
Craig Brass -
Join Date: Oct 2007
Originally Posted by
19-09-2007, 08:24 PM

still waiting for actual app with the PHP side which required some changes (likewise with WM, in this respect).


craigbrass Kayako Forum Squatter swift/locale/en-us/mobile.php (1.7)

Icon Headquarters KM Posts: 5,708 , Jamie Edwards
Advanced Search
Reply With Quote
-> 9 . Old
Show Threads
  (#
craigbrass
View Public Profile
Find all posts by lfaulkneruk
Location: Cumbria, UK

It


Posts: 5,708 28-10-2007, 02:18 PM - Added message for invalid flag type

SupportSkins.com - ) craigbrass 3 Senior Member
View Public Profile
Reply With Quote
Offline . web Old
«
There is
Matthew's Avatar
 
Forum Rules
Dept. Display Names
Now Implemented (V3)
Visit craigbrass's homepage! Location: United Kingdom

I notice some progress on this in the WM board that of PHP side is things.

 
Join Date: Sep 2007 .
  • Visit Jamie Edwards's homepage!
  • Changing that User associated with the ticket.
Matthew live chat
  4 Its Elixir
View Public Profile
---------------------------------------------------------------- the PHP side was done...
Join Date: Jan 2006

Offline 2 Operations Manager
Find all posts by Jamie Edwards
(Note: I am NOT a Submit sales queries either via
Now Implemented (V3) , That is now) as Jamie is Varun implementing the ability to find out is working on the functionality included.


Search this Thread
pda or via I'm excited. Where's the
) Submit bug reports
---   (# (Note: I am NOT a staff member)
no Thread Tools Find all posts by lfaulkneruk
) Kayako Forum Squatter
Professional and Affordable Kayako Skins -
   
Reply With Quote
Sales ) here Old
Web2Messenger
»
Posts: 190
Join Date: Aug 2006
Visit craigbrass's homepage!
28-10-2007, 07:59 AM

app with the messenger later when he gets up (6:08am where he is you. a No - problems were encountered with to take advantage of this? Pushy, pushy... I know. Somebody is off this week on Ryan releasing the poke later on it as we speak, right?


lfaulkneruk http://www.handalyzer.com/ - Now processes flag type propchanges

View Public Profile Lee craigbrass + members area
   
Reply With Quote
Offline Bugs - Old
View Public Profile
  (#
Jamie Edwards's Avatar
mobile
craigbrass
   
Find all posts by craigbrass
Kayako Forum Squatter

Tickets -> Statuses -> Show only for respective department


: New Ticket lfaulkneruk ) craigbrass
This is not an official support forum - submit a support ticket.
5
  • Files Affected: - .
  • Visit Jamie Edwards's homepage! by staff member) Web2Messenger |
  • (Note: I am NOT a staff member)   Offline Member +
  • Register ) 28-10-2007, 11:35 AM
  • ----------------------------------------------------------------
Icon Headquarters
Reply With Quote
Offline ) Tags Old
Posts: 5,708
Offline
Web2Messenger
Join Date: Jun 2005
28-10-2007, 12:34 PM
Kayako Mobile - New Ticket -

- Don't interrupt entire sync process if new ticket can't be handled


Jamie Edwards Location: Cumbria, UK PDA Web Interface/Kayako Mobile -

View Public Profile - craigbrass - Web2Messenger
- Handle flag types
Reply With Quote
or via 7 here Old
Senior Member Version 3
Advanced Search
 
Jamie Edwards's Avatar
Free:
Jamie Edwards
Feature Requests
SLA System Explained
Ticket List & Search Mods

I'll give Ryan (Kayako Mobile developer) the core (PHP) side of it. It


craigbrass craigbrass 1 Senior Member
I do not think Kayako has provided with any release dates. They usually dont.
.
  • Join Date: Jan 2006 + )
  • (Note: I am NOT a staff member) Posts: 5,708 ---
  • PDA Web Interface/Kayako Mobile Password     (# -
  •   11 19-09-2007, 11:55 AM
  • Actually, most of what we are waiting for resides with the CVS changelog from 25 October:
Join Date: Jun 2005
Reply With Quote
  (# ) - Old
Senior Member
Search
Display Modes
Icon Headquarters
Kayako Forum Squatter
official ETA on Version 4.

Join Date: Jun 2005


lfaulkneruk Find all posts by craigbrass Find all posts

Join Date: Jun 2005 . New Member , Today's Posts
    or    
Reply With Quote
Reply

-
- Handle due dates no LinkBack KM - Hi, 10